Have to reset Sky box daily

[Emma93]

my sky q box loses Internet connection so I have to go into setting to reset it. This happens almost every day. It is also failing to record programmed content sporadically. 

[Greenfingers001]

Hi there @Emma93 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Emma93 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Emma93]

I did not receive the notification. Please reactivate my query on why we are having to reset the sky box on a daily basis. Ideally I'd like to speak to someone.