Have swapped sky glass back to sky q cant access tnt and pay subscription to bt

[Louise69]

Have swapped sky glass back to sky go and can't access tnt which I subscribe with bt. Any advice 

[MightyQuinn]

Hi @Louise69   Does BT have your correct Sky Viewing Card number? Either way, it is BT that need to activate your subscription.

[oldfella]

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@Louise69 wrote:

Have swapped sky glass back to sky go and can't access tnt which I subscribe with bt. Any advice 

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Looks like you need to contact BT with your Sky Q viewing card information @Louise69 

[Louise69]

They should have. I had sky glass for a week and swapped back to sky q with all the same set up 

[Laing1]

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@Louise69 wrote:

They should have. I had sky glass for a week and swapped back to sky q with all the same set up 

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@Louise69 since changing back to Sky Q have you informed them you have gone back to Q and given them your card number again as they will not know you have changed back to Sky Q