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Discussion topic: Has anyone have problems with remote on sky

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mojo68
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Has anyone have problems with remote on sky

‎18 May 2023 04:06 PM

My sky froze on Netflix last night had to restart it this morning but the remote isn't working any ideas have sky q

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Laing1
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Re: Has anyone have problems with remote on sky

‎18 May 2023 04:18 PM

Posted by a Superuser, not a Sky employee. Find out more
@mojo68 wrote:

My sky froze on Netflix last night had to restart it this morning but the remote isn't working any ideas have sky q

@mojo68 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Has anyone have problems with remote on sky

‎18 May 2023 04:18 PM

Posted by a Superuser, not a Sky employee. Find out more
@mojo68 wrote:

My sky froze on Netflix last night had to restart it this morning but the remote isn't working any ideas have sky q

@mojo68 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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mojo68
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This message was authored by mojo68 This message was authored by: mojo68

Re: Has anyone have problems with remote on sky

‎18 May 2023 07:12 PM

Thank you very much for your help sorted it was frying my brain ❤️❤️❤️

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