Hard drive

[Trebor4]

Message says no hard drive. No recordings, no access to iplayer. UHD works on channel 41 despite message saying this service is not avaiable. Anyone have a number for Sky to talk to a person? Spoken to two Scottish robots so far. Have tried all resets.

[Laing1]

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@Trebor4 wrote:

Message says no hard drive. No recordings, no access to iplayer. UHD works on channel 41 despite message saying this service is not avaiable. Anyone have a number for Sky to talk to a person? Spoken to two Scottish robots so far. Have tried all resets.

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@Trebor4 If you follow the link below it will ultimately lead you to ordering a new Q box 

https://www.sky.com/help/sky-tv/sky-tv-q/fixing-sky-q/an-on-screen-message-sky-q/articles/sky-q-hard...

[Daniel0210]

@Trebor4 

If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.