Constant reboot & change

[JK09]

Got a new Sky Q box 4/5 weeks ago. Working fine until last few days, when I turn on tv & Sky it says at the top "this programme is no longer available" - the Home Screen appears & can access recordings/settings but can't watch live tv - no picture, just sound (and stays on the same channel)

each time I reboot/plug out & restart it works again until the next time. 
I've tried all the suggestions I can find online.

[ChazPerry]

I'm having the same problems. Been like it the last 3-4 days.

[Me134]

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@JK09 wrote:

Got a new Sky Q box 4/5 weeks ago. Working fine until last few days, when I turn on tv & Sky it says at the top "this programme is no longer available" - the Home Screen appears & can access recordings/settings but can't watch live tv - no picture, just sound (and stays on the same channel)

each time I reboot/plug out & restart it works again until the next time. 
I've tried all the suggestions I can find online.

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https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5265526