Hard disk reset needed

[Jo_Thompson]

Every time I go on holiday, when I return my recordings have failed and the only way for recordings to start working again is to reset hard drive. My son stays when I'm away but rarely watches TV as he is a gamer. What could he be doing inadvertently to cause this sky q issue.

[oldfella]

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@Jo_Thompson wrote:

Every time I go on holiday, when I return my recordings have failed and the only way for recordings to start working again is to reset hard drive. My son stays when I'm away but rarely watches TV as he is a gamer. What could he be doing inadvertently to cause this sky q issue.

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Turning the Q box off at the mains???  @Jo_Thompson 

[Jo_Thompson]

No @oldfella he doesn't turn anything off. The only thing he does is bash the Internet when gaming. I wondered if that meant the Sky q box might be de-prioritised, but not sure that's even a thing!

[Laing1 · Accepted solution]

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@Jo_Thompson wrote:

No @oldfella he doesn't turn anything off. The only thing he does is bash the Internet when gaming. I wondered if that meant the Sky q box might be de-prioritised, but not sure that's even a thing!

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@Jo_Thompson the internet has nothing to do with recording as they are made from the live programmes which arrive at the box by satellite

If you have to reset the hard drive it may be a hard drive problem try looking at the link below 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads