This discussion topic has been answered Discussion topic: Hard Drive Dead?
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Message posted on 12 Mar 2026 06:34 PM
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My Sky Q box won't rewind live TV, it won't record and if I try to play anything I've previously recorded it says it's unavailable.
The mini box upstairs is the same.
Has it died on me?
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Message posted on 12 Mar 2026 06:40 PM
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@Nosmoking wrote:
My Sky Q box won't rewind live TV, it won't record and if I try to play anything I've previously recorded it says it's unavailable.
The mini box upstairs is the same.
Has it died on me?
@Nosmoking if you are sure its your hard drive then follow the link below it will lead you to ordering a new box
Have you tried Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting your mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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Message posted on 12 Mar 2026 06:40 PM
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@Nosmoking wrote:
My Sky Q box won't rewind live TV, it won't record and if I try to play anything I've previously recorded it says it's unavailable.
The mini box upstairs is the same.
Has it died on me?
@Nosmoking if you are sure its your hard drive then follow the link below it will lead you to ordering a new box
Have you tried Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting your mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 12 Mar 2026 06:53 PM
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Re: Hard Drive Dead?
Thank you - I'll give that a go.
Message posted on 12 Mar 2026 09:42 PM
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Re: Hard Drive Dead?
Hey, it seems to have worked!
Thank you 😊
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