HD or change to UHD?

[Jim+Frost]

I currently have a Sky Q box with just the Signature and HD packages. I'm just doing a review of my contract and I am being charged £9 for the HD package. On hunting around the app I'm being offered the UHD option as a freebie for 4 months with it then jumping to £4. Does this replace the HD package or would I need to keep paying for the HD as well? TIA.

[Daniel0210 · Accepted solution]

@Jim+Frost 

You need the HD and UHD add-ons to view in UHD.

[Jim+Frost]

Thanks 👍🏻

[Doc5907]

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@Jim+Frost wrote:

I currently have a Sky Q box with just the Signature and HD packages. I'm just doing a review of my contract and I am being charged £9 for the HD package. On hunting around the app I'm being offered the UHD option as a freebie for 4 months with it then jumping to £4. Does this replace the HD package or would I need to keep paying for the HD as well? TIA.

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@Jim+Frost  you may want to recheck your overall contract. £9 for Sky HD is the list price with many people paying less after negotiating in-contract discounts and agreeing to a new contract. I was wonder if your discounts have ended and you are paying full price for everything.

[Jim+Frost]

Thank you. I have a discount on the Signature package presently. It's just a pain trying to speak to anyone though. I'll save a bit going over to Stream as I don't need the UHD add on so investigating that 👍🏻

[Chodley]

It's very different.

[Jim+Frost]

Exactly. And that's why I'm doing a bit of research 😀👍🏼