HD is not working

[Disneykinney]

The HD on my Q box is not working its adking me to upgrade but i already have it.

[oldfella]

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@Disneykinney wrote:

The HD on my Q box is not working its adking me to upgrade but i already have it.

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Hi @Disneykinney 

Are you sure you are not trying to watch UltraHD (UHD)?