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Discussion topic: HD download issue - says i need to upgrade??

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This message was authored by: djwj76

HD download issue - says i need to upgrade??

why is it i can watch and record 104 ch4 HD and 105 ch5 HD (as they're free to air in HD)....

yet when i try to download a programme it says i need to upgrade?!

 

doesn't make sense as i could have viewed live or recorded at time of broadcast in HD

 

this isn't just on sky Q box as was the same on my + box also

 

 

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This message was authored by: nigea99

Re: HD download issue - says i need to upgrade??

Posted by a Superuser, not a Sky employee. Find out more

@djwj76 wrote:

why is it i can watch and record 104 ch4 HD and 105 ch5 HD (as they're free to air in HD)....

yet when i try to download a programme it says i need to upgrade?!

 

doesn't make sense as i could have viewed live or recorded at time of broadcast in HD

 

this isn't just on sky Q box as was the same on my + box also

 

 


hi @djwj76 

 

Not too sure eactly why but there is this subtle (& annoying for many) difference between live broadcasts (which can be recorded on devices like SKY Q & Freesat Recorders) and catch up from the same channels

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This message was authored by: djwj76

Re: HD download issue - says i need to upgrade??

so i did to upgrade to HD pack to download in HD??

 

that's ridiculous given you can watch and/or record in HD

 

surely this is a technical glitch they cannot be bothered to correct?

This message was authored by: nigea99

Re: HD download issue - says i need to upgrade??

Posted by a Superuser, not a Sky employee. Find out more

@djwj76 wrote:

so i did to upgrade to HD pack to download in HD??

 

that's ridiculous given you can watch and/or record in HD

 

surely this is a technical glitch they cannot be bothered to correct?


Not a technical glitch with these channels.

 

It is possibly a rights issue as downloads / catch up are treated different to live - even if you can record & then play back with suitable devices

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This message was authored by: djwj76

Re: HD download issue - says i need to upgrade??

very odd.....

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This message was authored by: djwj76

Re: HD download issue - says i need to upgrade??

so why does it work ok for other HD channels like BBC1/2, ITV etc. but not ch4 or ch5????

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