Discussion topic: 50-9-507 error code on sky go and neither boxes working

This message was authored by: WakeM · ‎15 Jul 2023

Main sky box is fine and connected to internet etc. Two boxes in other rooms not working & sky go giving error code 50-9-507.
No support open at this time of day, have rebooted main box despite being connected fine. No difference - nothing else is working. What is causing this?

This message was authored by: caesarome · ‎15 Jul 2023

Give this a try:

https://www.sky.com/help/articles/q-box-starting-up-osm

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This message was authored by: WakeM · ‎15 Jul 2023

Hi thanks - we had already trying rebooted, restarting and reconnecting every box and even the router.
no difference, still not able to watch on any box but main one.

Discussion topic: 50-9-507 error code on sky go and neither boxes working

50-9-507 error code on sky go and neither boxes working

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Re: 50-9-507 error code on sky go and neither boxes working

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