04 Nov 2023 09:43 AM
Hi. Can anyone tell me why I'm paying for Sky HD & Sky UHD? Do I need either?
04 Nov 2023 09:46 AM
Posted by a Superuser, not a Sky employee. Find out more
@Fender25 wrote:
Do I need either?
That depends on what format you want to watch programmes in and what your main TV is capable of receiving, if you want to watch available programmes in UHD you'll need that add on as well as HD.
04 Nov 2023 09:52 AM - last edited: 04 Nov 2023 09:54 AM
Posted by a Superuser, not a Sky employee. Find out more
@Fender25 wrote:
Hi. Can anyone tell me why I'm paying for Sky HD & Sky UHD? Do I need either?
Only you can decide if you find paying for them worth it.
You can't have UHD without the HD add on- although some of the pages might be read such that UHD includes HD - it doesn't and UHD is not stand alone
You need the UHD add on to watch any channels or downloads in UHD (apps are different)
The HD add on applies to any HD channel that form part of the base entertainment pack - SKY Signature which also includes downloads for them as well as HD downloads from Channel 4 & C5
(SKY Sports has a separate Sports HD add on which is included as standard in the UK but not Ireland)
Also if you have Netflix through SKY , HD add on allows 2 screens & UHD allows 4 screens + UHD
04 Nov 2023 10:07 AM
Thanks @ nigea99.
I should have worded my post better.
What I really want to know is if I actually 'need' HD with a Sky Q box. I've cancelled the UHD as im not bothered and don't watch films etc. i actually watch very little TV. My question is if I cancel HD as well will it affect anything i.e recording. Im not very technical as I think you will be able to tell 😂
04 Nov 2023 10:11 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you cancel HD and you still have recordings you made in HD you'll no longer be able to watch them. You'll still be able to record in SD but you might notice the picture quality isn't as good.
04 Nov 2023 10:12 AM
Posted by a Superuser, not a Sky employee. Find out more
@Fender25 wrote:
Thanks @ nigea99.
I should have worded my post better.
What I really want to know is if I actually 'need' HD with a Sky Q box. I've cancelled the UHD as im not bothered and don't watch films etc. i actually watch very little TV. My question is if I cancel HD as well will it affect anything i.e recording. Im not very technical as I think you will be able to tell 😂
Hi @Fender25
SD quality is certainly far inferior to HD.
Cannot see why anyone would want to SD in preference to HD.
However you pay your money and make your choice.
Personally I avoid SD like the plague
04 Nov 2023 10:25 AM - last edited: 04 Nov 2023 10:27 AM
Posted by a Superuser, not a Sky employee. Find out more
@Fender25 wrote:
Thanks @ nigea99.
I should have worded my post better.
What I really want to know is if I actually 'need' HD with a Sky Q box. I've cancelled the UHD as im not bothered and don't watch films etc. i actually watch very little TV. My question is if I cancel HD as well will it affect anything i.e recording. Im not very technical as I think you will be able to tell 😂
hi @Fender25
As @oldfella & @Daniel0210 have indicated you do not need the HD add on -
Although most programmes already recorded in HD will prompt for an upgrade so you will need to watch before you cancel (or download the SD version from catch up afterwards)
All channels with a few exceptions have SD versions - the BBC has recently switched to HD only but that is what we call Free To Air and does not need the HD add on to view or record
If you do cancel the HD add on we suggest you change your default Download preference to SD (otherwise you are likely to be prompted to upgrade again):
Main Menu -> Settings -> Setup -> Preferences
(Please note this setting can only be set on the Main box)
04 Nov 2023 10:39 AM
Thank you. That's made it a lot clearer. Think I will stick with HD although £9 a month is just ridiculous!! Hey ho!
04 Nov 2023 10:43 AM
Posted by a Superuser, not a Sky employee. Find out more02 Mar 2024 01:22 PM
It's a total con. You can't watch UHD without having HD. Absolutely bonkers and a rip off.
02 Mar 2024 02:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robbinggits wrote:It's a total con. You can't watch UHD without having HD. Absolutely bonkers and a rip off.
That's correct.
HD pack upgrades from SD to HD.
UHD pack upgrades from HD to UHD. (HD is a prerequisite)
If you don't believe it's value then don't subscribe to them.
02 Mar 2024 02:54 PM
Thanks for your outstanding insight. 👏
02 Mar 2024 03:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robbinggits wrote:Thanks for your outstanding insight. 👏
You're welcome.
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