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Discussion topic: HD. Channels

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This message was authored by tiarnan23 This message was authored by: tiarnan23

HD. Channels

Just came back to sky to find No HD channels for Sky Showcase Sky Witness Sky Atlantic Film 4 and SkySports News .

Why is this ?

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This message was authored by nigea99 This message was authored by: nigea99

Re: HD. Channels

Posted by a Superuser, not a Sky employee. Find out more

hi @tiarnan23 

 

May I suggest a restart of your main SKY Q box :

Use the remote to place it into standby mode
Then remove the power to it (either switch off at mains or remove the power plug)
Wait at least 30s
Then re-apply the power & wait for it to fully restart - this may take a few minutes.

Once the main box is restarted do the same power down any mini boxes if needed.

 

 

if the restart doesn;t immediately restore them just look further down the programme list (800s)

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