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Discussion topic: Can’t connect viewing card to sky

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This message was authored by Claire+Mac+D This message was authored by: Claire+Mac+D

Can’t connect viewing card to sky

Sky sent a new box as I had WiFi issues. Can't connect sky viewing card 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Can’t connect viewing card to sky

Posted by a Superuser, not a Sky employee. Find out more

@Claire+Mac+D wrote:

Sky sent a new box as I had WiFi issues. Can't connect sky viewing card 


@Claire+Mac+D You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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