HBO max

[Abbie-f]

Hi I've set up all my subscription and I've upgraded my hbo max account however on my tv it keeps saying it needs activating but on the app on my phone it's saying it's mine and now I'm just going in circles with it 

[Brill+Gill]

Hi @Abbie-f, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141