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Discussion topic: I’m getting no sky channels

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Avatar for Suz221
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This message was authored by: Suz221

Message posted on ‎05 Jul 2026 07:40 PM

I’m getting no sky channels

Im getting council channels but no sky one keep getting a message saying problem with your satellite signal. I've done all the things you should do turned off for ten mins.  Unplugged for ten etc 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎05 Jul 2026 07:46 PM

Re: I’m getting no sky channels

Posted by a Superuser, not a Sky employee. Find out more

@Suz221  What are "Council Channels" I've not heard of these on Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎05 Jul 2026 07:51 PM

Re: I’m getting no sky channels

Posted by a Superuser, not a Sky employee. Find out more
@Suz221 wrote:

Im getting council channels

 

? ? Never heard of council channels .

 

I've done all the things you should do turned off for ten mins.  Unplugged for ten etc 

 

That isn't the recommended advice for a Sky Q no satellite signal problem.

 

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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