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Discussion topic: HBO max and tnt access split across 2 usernames

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This message was authored by: NS6810

HBO max and tnt access split across 2 usernames

I'm a sky q customer but historically have had access to TNT sports ( via discovery app) as part of my BT account. These 2 accounts use different email addresses. In the transition to hbo max, I initially set up the tnt sports side, and could access tnt sports,  but all the hbo content was unavailable to me. I then set up the hbo content via  my sky remote, (had to set up a different username as it's via a different email address) and now I can access the hbo content but not tnt through that particular username. So can I combine these accounts somehow or do I have to keep switching accounts to see either tnt or hbo content?  Thanks for any pointers 

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This message was authored by: DaveDrizen

Re: HBO max and tnt access split across 2 usernames


@NS6810 wrote:

I'm a sky q customer but historically have had access to TNT sports ( via discovery app) as part of my BT account. These 2 accounts use different email addresses. In the transition to hbo max, I initially set up the tnt sports side, and could access tnt sports,  but all the hbo content was unavailable to me. I then set up the hbo content via  my sky remote, (had to set up a different username as it's via a different email address) and now I can access the hbo content but not tnt through that particular username. So can I combine these accounts somehow or do I have to keep switching accounts to see either tnt or hbo content?  Thanks for any pointers 


Change  you bt login to match your Sky one and you should have both services on the same login but though different accounts

This message was authored by: DJohnD58

Re: HBO max and tnt access split across 2 usernames

I have a similar issue, and that doesn't work as the TNT email  already exists so you can't change the sky account to that email. 

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This message was authored by: NS6810

Re: HBO max and tnt access split across 2 usernames

Exactly this, historically the sky and bt/tnt have been provided via differing accounts linked to differing email addresses. So you can't just change one user id to the other. 

This message was authored by: nigea99

Re: HBO max and tnt access split across 2 usernames

Posted by a Superuser, not a Sky employee. Find out more

Not too sure if this will help but tis link gives some info regarding differing email addresses

HBO Max help 

This message was authored by: DJohnD58

Re: HBO max and tnt access split across 2 usernames

Trouble is when you speak to HBO even with the partner ID, they say there's nothing they can do despite what Sky say on this page 

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