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Discussion topic: HBO and Paramount app issues
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This message was authored by: Gammysnr
Message posted on 03 Aug 2026 11:08 AM
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HBO and Paramount app issues
After using HBO and Paramount for a while, with the free with ads account, I got asked to sign in and now I get a message saying there is no account with my email address. I had saw some password update requests that I did not request, so I changed my email password. Have I been hacked and how do I cancel the accounts and get them reset? Thanks.
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This message was authored by: LJB-C
Posted by a Sky employee
Message posted on 04 Aug 2026 09:28 AM
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Re: HBO and Paramount app issues
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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