Glitchy Picture

[morrisl4]

My Sky TV picture is glitchy/pixelated on all channels. I’ve already tried switching the Sky box off and back on and also restarted the internet, but the issue is still happening. Doesn't happen on Netflix or apps and sound isn't impacted. Defo Sky as happening on all TVs

This has been happening for the last few weeks and doesn't seem to be improving. Any help appreciated

[PandJ2020]

Dish alignment... you'll need to call Sky for an engineer.

[morrisl4]

Not sure it is this tbh as hasn't changed in 15 years and it's an intermittent problem. Appreciate you responding tho 

[PandJ2020]

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@morrisl4 wrote:

Not sure it is this tbh as hasn't changed in 15 years and it's an intermittent problem. Appreciate you responding tho 

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Your eyes will not be able to detect the small movements involved.  Either way you'll need an engineer to check dish/cabling.  No amount of resets will fix that...

[GD1]

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@morrisl4 wrote:

Not sure it is this tbh as hasn't changed in 15 years and it's an intermittent problem. Appreciate you responding tho 

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If it's been there 15 years then it's likely it is misaligned, which can't bee seen with the naked eye, even 1mm move on the dish will misalign it and cause issues.

[morrisl4]

Gotcha, thanks v much 

[morrisl4]

Will give them a call, thanks