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Discussion topic: Faulty Hard Drive. I am 87 yrs ol I need Help

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This message was authored by: BJROBSON

Message posted on ‎14 Mar 2026 07:36 PM

Faulty Hard Drive. I am 87 yrs ol I need Help

I need an engineer. My hard drive has failed. I am 87 years old. Can someone speak to me

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎14 Mar 2026 08:02 PM

Re: Faulty Hard Drive. I am 87 yrs ol I need Help

Posted by a Superuser, not a Sky employee. Find out more

@BJROBSON 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

Any error message on the screen? What makes you think the hard drive has failed?


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: TimmyBGood

Message posted on ‎14 Mar 2026 08:14 PM

Re: Faulty Hard Drive. I am 87 yrs ol I need Help

Posted by a Superuser, not a Sky employee. Find out more
@BJROBSON wrote:

Can someone speak to me

https://www.sky.com/help/articles/sky-q-hard-drive-errors 

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