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Discussion topic: Getting sky tv channels on my new samsung tv model QE65S95FATXXU

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This message was authored by: Channers63

Getting sky tv channels on my new samsung tv model QE65S95FATXXU

Just trying to set up my new tv with my sky q, tv up n working, sky connected via the app on tv but can't get the full sky menu up, can only go up/down one channel at a time, boy it's not easy for me trying to fathom out how to do it, must be an age thing lol, your help in easy instructions would dearly help.  Thank you all in advance

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This message was authored by: GD1

Re: Getting sky tv channels on my new samsung tv model QE65S95FATXXU

Posted by a Superuser, not a Sky employee. Find out more

@Channers63  There is no Sky Q app on any TV, to setup Sky Q on your New TV you need to connect to one of the HDMI inputs.

 

There is no setting up required other than connecting to a HDMI input and using your remote to select the correct input.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: AliWils82

Re: Getting sky tv channels on my new samsung tv model QE65S95FATXXU

I'm also getting this issue. I have set up Sky Q on the same TV and when I click on the Sky icon, it just takes me to what ever channel was on previously and doesn't bring the menu up. I have to use the actual Sky remote which is annoying. 

This message was authored by: PandJ2020

Re: Getting sky tv channels on my new samsung tv model QE65S95FATXXU

Posted by a Superuser, not a Sky employee. Find out more

@AliWils82 wrote:

I'm also getting this issue. I have set up Sky Q on the same TV and when I click on the Sky icon, it just takes me to what ever channel was on previously and doesn't bring the menu up. I have to use the actual Sky remote which is annoying. 


It's not an issue - the box is not designed to be fully controlled via the HDMI interface.  It's the same limited functionality on LG sets.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: AliWils82

Re: Getting sky tv channels on my new samsung tv model QE65S95FATXXU

It works fine on my other Samsung TV that I have a Sky Q mini box linked to. 

This message was authored by: PandJ2020

Re: Getting sky tv channels on my new samsung tv model QE65S95FATXXU

Posted by a Superuser, not a Sky employee. Find out more

@AliWils82 wrote:

It works fine on my other Samsung TV that I have a Sky Q mini box linked to. 


Then it will be that Samsung remote mimicking Sky commands.  There is nothing to configure on the Sky side (other than HDMI control for CEC).

I am just another Sky customer and my views are my own even if you don't like the answers
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