Discussion topic: Getting a Sony 4K TV delivered
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Message posted on 17 Nov 2024 03:01 PM
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Getting a Sony 4K TV delivered
We've had a Sky Q 1TB box since January 2020.
This week we're having delivered a Sony Bravia 43" 4K Ultra HD Television but I'm not sure if the Q Box is compatible. The current Sony is HD ready at 1080p. The latest software update has been successfully installed.
My question is; Do we need an uprated Q Box? Trying to navigate around the Sky site is like swimming upstream in treacle!..... No help whatsoever.
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Message posted on 17 Nov 2024 03:12 PM
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Re: Getting a Sony 4K TV delivered
Hi @Essex+Customer Sky Q (all boxes) work fine with Sony 4K TVs. Why would you think otherwise? You would probably be wasting money getting a UHD subscription with a small 43" TV. HD would be ideal.
Message posted on 17 Nov 2024 03:21 PM
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Re: Getting a Sony 4K TV delivered
@Essex+Customer wrote:
We've had a Sky Q 1TB box since January 2020.
A 1TB acquired after late 2019 should be the UHD/HDR model.
However if the order didn't include the UHD add-on when it was placed, it's not impossible that Sky supplied the previous 1TB model (2016-19) which cannot output UHD.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 17 Nov 2024 03:26 PM
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Re: Getting a Sony 4K TV delivered
To check which Sky box you have:
Press Home on your Sky Q remote.
Select Settings followed by System info.
32B0xx Sky Q 2TB UHD - Yes
32B1xx Sky Q 2TB UHD - Yes
32B2XX Sky Q 1TB or Sky Q 2TB UHD - Yes
32Cxx Sky Q 1TB UHD - No
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 17 Nov 2024 03:37 PM - last edited: 17 Nov 2024 03:40 PM
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Re: Getting a Sony 4K TV delivered
Hi @Essex+Customer Just to be clear, a 32Cxxx box works fine with 4K TVs. The TV upscales the HD picture to 2160 x 3840.
Message posted on 17 Nov 2024 03:50 PM - last edited: 17 Nov 2024 03:52 PM
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Re: Getting a Sony 4K TV delivered
As @MightyQuinn indicates, a UHD Sky box is only required to watch the limited amount of native UHD content available through a Sky subscription (with the applicable extra monthly cost)
The television itself will have a full set of UHD-capable apps for non-Sky streaming services, and would probably be better at upscaling HD to UHD than a Q box can manage.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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