Getting Sky Q - does it need an ethernet connection to the internet or can it work on wifi?

[Newbie998]

I had Sky Stream, and have decided to move to Sky Q; Sky Stream was unreliable and glitchy and not really fit for purpose for me - the menu is annoying too.   My router is in a different part of the house to where the TV is and am wondering if this will be an issue - do you know if the Sky Q box needs to be connected to the internet via an ethernet cable or can it work on wifi?

Many thanks!

[nigea99 · Accepted solution]

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@Newbie998 wrote:

I had Sky Stream, and have decided to move to Sky Q; Sky Stream was unreliable and glitchy and not really fit for purpose for me - the menu is annoying too.   My router is in a different part of the house to where the TV is and am wondering if this will be an issue - do you know if the Sky Q box needs to be connected to the internet via an ethernet cable or can it work on wifi?

Many thanks!

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hi @Newbie998 

Yes SKY Q can connect via wifi - probably the majority of customers use wifi

It does, of course, need to have a cable from the dish

[Chodley]

I would search this forum for "wifi" or "connection" or "router" to get a sense of its reliability over wifi.

[nigea99]

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@Chodley wrote:

I would search this forum for "wifi" or "connection" or "router" to get a sense of its reliability over wifi.

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However, bear in mind that the forums are always biased towards any customers that have problems and do not reflect the majority that don't

[Chodley]

And all the other forums they go to.

My firmly held belief, having worked for big IT vendors for a couple of decades, is that the wifi networking in the Q box is a proprietary dog's breakfast, hacked to solve the wifi performance challenges of 2010, which just about behaves itself in ideal conditions with a Sky (pre-Max) router.

I'd love to see real data on the % of customers who have problems with wifi.

powerlines or ethernet on the other hand, I think work well enough. You can get it stable.