This discussion topic has been answered Discussion topic: GTC Fiber
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Message posted on 20 May 2025 06:12 PM
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I am moving home in the next two months at my new house I am not allowed to have adish but GTC Fiber is in place so am I still able to use Sky Q at my new home with package I have now which includes being able to record programs
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Message posted on 20 May 2025 06:25 PM
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Have looked up GTC Fibre.
They mention the following, it maybe that help others here help the OP answer some questions.
Sounds like they offer a service that offers Sky Q down a fibre network to households.
Our partnership with Sky will give residents direct access to Sky’s full range of products and services, including Sky Q, from the day they move in to their new home.
https://www.gtc-uk.co.uk/multi-utility-services/fibre/
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Message posted on 20 May 2025 06:17 PM
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Re: GTC Fiber
Sky Q works via a dish so you'll not be able to use Sky Q.
There's streaming option but this doesn't have recording capability.
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on 20 May 2025 06:17 PM
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Re: GTC Fiber
@GBL wrote:I am moving home in the next two months at my new house I am not allowed to have adish but GTC Fiber is in place so am I still able to use Sky Q at my new home with package I have now which includes being able to record programs
If you can't have a dish then you can't have Sky Q. You'll need to switch to Sky Stream which doesn't record programmes but gives you a playlist instead.
Message posted on 20 May 2025 06:18 PM - last edited: 20 May 2025 06:19 PM
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Re: GTC Fiber
@GBL wrote:
I am moving home in the next two months at my new house I am not allowed to have adish but GTC Fiber is in place so am I still able to use Sky Q at my new home with package I have now which includes being able to record programs
hi @GBL
I am afraid I don't know anything about GTC Fiber but to be able to continue with Q without a dish they need to be able to provide you with a Satellite feed via the feed in what is known as FIRS (Fibre Integrated Reception System)
If that is available you would need to switch the LNB mode from Wideband to SCR
Message posted on 20 May 2025 06:22 PM - last edited: 20 May 2025 06:23 PM
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Re: GTC Fiber
As @nigea99 notes you will be may be able to use FIRS if it's configured. You will need to contact the fibre provider to confirm and how to connect if so.
@BenJoBanjo @twilight+princess whilst Q needs a dish, that may be elsewhere...
Message posted on 20 May 2025 06:25 PM
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Have looked up GTC Fibre.
They mention the following, it maybe that help others here help the OP answer some questions.
Sounds like they offer a service that offers Sky Q down a fibre network to households.
Our partnership with Sky will give residents direct access to Sky’s full range of products and services, including Sky Q, from the day they move in to their new home.
https://www.gtc-uk.co.uk/multi-utility-services/fibre/
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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