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This discussion topic has been answered Discussion topic: GTC Fiber

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This message was authored by: GBL

GTC Fiber

I am moving home in the next two months at my new house I am not allowed to have adish but GTC  Fiber is in place so am I still able to use Sky Q at my new home with package I have now which includes being able to record programs


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This message was authored by: lettice Answer

Re: GTC Fiber

Posted by a Superuser, not a Sky employee. Find out more

Have looked up GTC Fibre.

They mention the following, it maybe that help others here help the OP answer some questions.

Sounds like they offer a service that offers Sky Q down a fibre network to households.

 

Our partnership with Sky will give residents direct access to Sky’s full range of products and services, including Sky Q, from the day they move in to their new home.

 

https://www.gtc-uk.co.uk/multi-utility-services/fibre/

 

 

 

 

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: twilight+princess

Re: GTC Fiber

Posted by a Superuser, not a Sky employee. Find out more

Sky Q works via a dish so you'll not be able to use Sky Q.
There's streaming option but this doesn't have recording capability.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
This message was authored by: BenJoBanjo

Re: GTC Fiber


@GBL wrote:

I am moving home in the next two months at my new house I am not allowed to have adish but GTC  Fiber is in place so am I still able to use Sky Q at my new home with package I have now which includes being able to record programs


If you can't have a dish then you can't have Sky Q. You'll need to switch to Sky Stream which doesn't record programmes but gives you a playlist instead. 

This message was authored by: nigea99

Re: GTC Fiber

Posted by a Superuser, not a Sky employee. Find out more

@GBL wrote:

I am moving home in the next two months at my new house I am not allowed to have adish but GTC  Fiber is in place so am I still able to use Sky Q at my new home with package I have now which includes being able to record programs


hi @GBL  

 

I am afraid I don't know anything about GTC Fiber but to be able to continue with Q without a dish they need to be able to provide you with a Satellite feed via the feed in what is known as FIRS (Fibre Integrated Reception System)

 

If that is available you would need to switch the LNB mode from Wideband to SCR

This message was authored by: PandJ2020

Re: GTC Fiber

Posted by a Superuser, not a Sky employee. Find out more

As @nigea99 notes you will be may be able to use FIRS if it's configured.  You will need to contact the fibre provider to confirm and how to connect if so.

 

@BenJoBanjo @twilight+princess whilst Q needs a dish, that may be elsewhere...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: lettice Answer

Re: GTC Fiber

Posted by a Superuser, not a Sky employee. Find out more

Have looked up GTC Fibre.

They mention the following, it maybe that help others here help the OP answer some questions.

Sounds like they offer a service that offers Sky Q down a fibre network to households.

 

Our partnership with Sky will give residents direct access to Sky’s full range of products and services, including Sky Q, from the day they move in to their new home.

 

https://www.gtc-uk.co.uk/multi-utility-services/fibre/

 

 

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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