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Discussion topic: Forgotten password

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This message was authored by Jacmac1 This message was authored by: Jacmac1

Forgotten password

Have purchased a new tv but do not recall password so can't connect to internet and there does not seem to be a password reset option 

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This message was authored by Chodley This message was authored by: Chodley

Re: Forgotten password

Posted by a Superuser, not a Sky employee. Find out more

@Jacmac1 wrote:

Have purchased a new tv but do not recall password so can't connect to internet and there does not seem to be a password reset option 


Password for what?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Forgotten password

Posted by a Superuser, not a Sky employee. Find out more

@Jacmac1 wrote:

 there does not seem to be a password reset option 


For Sky Broadband, that's here: https://www.sky.com/help/articles/find-and-change-your-wireless-password  

 

Note that resetting the password may disconnect all your other wireless devices.

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Forgotten password

Posted by a Superuser, not a Sky employee. Find out more

@Jacmac1 

 

To connect a smart TV to an internet router, WPS may be a better option and shouldn't cause any other device to lose connection.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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