This discussion topic has been answered Discussion topic: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins etc

This message was authored by: GsK9 · ‎27 Sep 2023

@Gayle5

This message was authored by: GsK9 · ‎27 Sep 2023

Thank you everyone who has tried to help. I have an engineer coming to deal with the box, alas not for another 10 days.

Signing off now, bye.

View this Answer within the discussion

This message was authored by: Chodley · ‎27 Sep 2023

What overnight upgrade? I don't think there's been new firmware released?

This message was authored by: Dazzasky · ‎27 Sep 2023

@Chodley wrote:
What overnight upgrade? I don't think there's been new firmware released?

Isn't Q223 currently rolling out ?

This message was authored by: Daniel0210 · ‎27 Sep 2023

@Dazzasky

You mean Q230. Still on Q220 here.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Chodley · ‎27 Sep 2023

Ok is the OP on Q.230 then?

This message was authored by: Dazzasky · ‎27 Sep 2023

@Daniel0210 wrote:
@Dazzasky
You mean Q230. Still on Q220 here.

That's the one. I'm still on Q220 as well but Q230 is rolling out unless it's been pulled

This message was authored by: GsK9 · ‎27 Sep 2023

Not an upgrade sorry the overnight charge or whatever. Can't recall the correct word, occurs every night about 2-4am.

This message was authored by: Chodley · ‎27 Sep 2023

Ok that is when it does some housekeeping and would upgrade if there was an upgrade to do.

Tried holding down the power button on the box to get it to do a full reboot?

This message was authored by: Dazzasky · ‎27 Sep 2023

@GsK9 wrote:
Not an upgrade sorry the overnight charge or whatever. Can't recall the correct word, occurs every night about 2-4am.

🤦‍♂️🤦‍♂️

This message was authored by: GsK9 · ‎27 Sep 2023

Thank you everyone who has tried to help. I have an engineer coming to deal with the box, alas not for another 10 days.

Signing off now, bye.

This discussion topic has been answered Discussion topic: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins etc

Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins etc

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

All Replies

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

Was this discussion not helpful?

Search Sky Community

Start a new discussion