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Discussion topic: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins etc

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GsK9
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Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins etc

‎27 Sep 2023 07:36 AM

@Gayle5 

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GsK9
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 03:07 PM

Thank you everyone who has tried to help.  I have an engineer coming to deal with the box, alas not for another 10 days.

Signing off now, bye.

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Chodley
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 07:42 AM

Posted by a Superuser, not a Sky employee. Find out more

What overnight upgrade? I don't think there's been new firmware released?

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Dazzasky
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 10:50 AM

Posted by a Superuser, not a Sky employee. Find out more
@Chodley wrote:

What overnight upgrade? I don't think there's been new firmware released?

Isn't Q223 currently rolling out ?

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Daniel0210
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 10:56 AM

Posted by a Superuser, not a Sky employee. Find out more

@Dazzasky 

You mean Q230. Still on Q220 here. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
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Chodley
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 11:04 AM

Posted by a Superuser, not a Sky employee. Find out more

Ok is the OP on Q.230 then?

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Dazzasky
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 11:20 AM

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Dazzasky 

You mean Q230. Still on Q220 here. 

That's the one. I'm still on Q220 as well but Q230 is rolling out unless it's been pulled 

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GsK9
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 11:36 AM

Not an upgrade sorry the overnight charge or whatever. Can't recall the correct word, occurs every night about 2-4am.

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Chodley
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 02:33 PM

Posted by a Superuser, not a Sky employee. Find out more

Ok that is when it does some housekeeping and would upgrade if there was an upgrade to do.

 

Tried holding down the power button on the box to get it to do a full reboot?

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Dazzasky
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 02:49 PM

Posted by a Superuser, not a Sky employee. Find out more
@GsK9 wrote:

Not an upgrade sorry the overnight charge or whatever. Can't recall the correct word, occurs every night about 2-4am.

🤦‍♂️🤦‍♂️

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GsK9
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Re: Following overnight sky upgrade the vision has gone on tv, the sound is ok. Checked all plug ins

‎27 Sep 2023 03:07 PM

Thank you everyone who has tried to help.  I have an engineer coming to deal with the box, alas not for another 10 days.

Signing off now, bye.

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