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Discussion topic: Faulty remote control

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This message was authored by Rob42 This message was authored by: Rob42

Faulty remote control

My sky remote isn't working had issues with broadband which has been resolved now my remote won't work on my mini box 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Faulty remote control

Posted by a Superuser, not a Sky employee. Find out more

@Rob42 

Does it need re-pairing? If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s possibly going to be a bit quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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