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Discussion topic: Faulty HDMI cable

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This message was authored by: Kemble1988

Faulty HDMI cable

Hi does this happen to anyone? Is it a sign of the HDMI cable going? At least once a month I got to do a hard reset on everything because the screen goes funky.  Doesn't happen to PlayStation or xbox. 

20230629_081905.jpg

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This message was authored by: Doc5907

Re: Faulty HDMI cable

Posted by a Superuser, not a Sky employee. Find out more

@Kemble1988 wrote:

Hi does this happen to anyone? Is it a sign of the HDMI cable going? At least once a month I got to do a hard reset on everything because the screen goes funky.  Doesn't happen to PlayStation or xbox. 

20230629_081905.jpg


@Kemble1988  I guess the obvious thing to do is try another HDMI cable and see if still get the issue. If you still get the problem it could be the Sky Q box on the way out and you should get an engineer visit to check everything and possibly replace the the box.

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This message was authored by: cuke

Re: Faulty HDMI cable

Also try one of the ports that the consoles use..

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