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Discussion topic: Fast forward problems

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This message was authored by jrwfsl147 This message was authored by: jrwfsl147

Fast forward problems

Recently upgraded to Sky Q and unless I'm missing something it seems to be a lot less convenient for someone looking to fast forward.

The first problem is that there appears to be no way to skip to a specific point in the broadcast, you have to start from the beginning and manually fast forward from there.  I had the snooker on record yesterday, the match I wanted to see was three hours into the broadcast so it took me five minutes to get there.  In prior Sky boxes you could manually select where in the broadcast you wanted to skip to.

The second problem is that the fast forward icon covers the bottom third of the screen, whereas prior Sky boxes just had a pause icon in the bottom corner and the rest of the screen was unimpeded.  This means that I can no longer watch the snooker on fast-forward as the bottom third of the table is completely unviewable.

Is there anyway around either problem?

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Fast forward problems

Posted by a Superuser, not a Sky employee. Find out more

@jrwfsl147  Your first issue is easy, use voice control & say "Fast Forward 3hrs"

I am just another Sky customer!
jrwfsl147
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This message was authored by jrwfsl147 This message was authored by: jrwfsl147

Re: Fast forward problems

That's marvellous, thanks.

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Fast forward problems

Posted by a Superuser, not a Sky employee. Find out more

@jrwfsl147  Further to that, you can use the voice control to 'fine tune' your search .e.g Fast Forward 3 hrs, followed by Rewind 3 mins, or even Rewind 10 seconds.

I am just another Sky customer!
This message was authored by Laing1 This message was authored by: Laing1

Re: Fast forward problems

Posted by a Superuser, not a Sky employee. Find out more

@jrwfsl147 wrote:

Recently upgraded to Sky Q and unless I'm missing something it seems to be a lot less convenient for someone looking to fast forward.

The first problem is that there appears to be no way to skip to a specific point in the broadcast, you have to start from the beginning and manually fast forward from there.  I had the snooker on record yesterday, the match I wanted to see was three hours into the broadcast so it took me five minutes to get there.  In prior Sky boxes you could manually select where in the broadcast you wanted to skip to.

The second problem is that the fast forward icon covers the bottom third of the screen, whereas prior Sky boxes just had a pause icon in the bottom corner and the rest of the screen was unimpeded.  This means that I can no longer watch the snooker on fast-forward as the bottom third of the table is completely unviewable.

Is there anyway around either problem?


@jrwfsl147 as @Invisiblename has dealt with the first part of you query.

 

The second part is just as easy when you know how. After pressing fast forward press the dismiss button the one to the left of the home button and it will remove the icon 😁


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by nigea99 This message was authored by: nigea99

Re: Fast forward problems

Posted by a Superuser, not a Sky employee. Find out more

hi @jrwfsl147 

 

As the others have said voice control is your friend here - my favourite commands are:


Skip nn minutes
Go To nn minutes
Back nn minutes

You can use hours, minutes & seconds or mix e.g. Go to 1hour 15 minutes

Skip nn minutes is very handy for adverts and you get used to the length on regular used channels (Many are around the 4 minute mark)

 

You can also say Go To Start


Voice control in general is very useful - see

https://www.sky.com/help/articles/sky-q-voice-control-commands

 

 

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Fast forward problems

Posted by a Superuser, not a Sky employee. Find out more

Hi @jrwfsl147   Just to give you an alternative to voice commands, Press Pause, then hold down the DirectionRight key to slew over to your 3 hours point in a few seconds. Each single press of the Direction keys moves one minute forwards and backwards.

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