Discussion topic: Failed, no subscription

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This message was authored by MarkRugby

I am getting intermittent issues with downloads. If I download 2 episodes of the same series (Sky channels), one might download and the other will say Failed, no subscription.

I just had my Sky Q box replaced today to fix this and to fix a slow download issue. The download speed is improved but the other issue not.

I have updated the software on the new box before trying downloads.

Clearly I do have a subscription!

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