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Discussion topic: Every time I fast-forward, it jumps back to the beginning.

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This message was authored by: -Denis

Every time I fast-forward, it jumps back to the beginning.

Every time I try to fast forward a tv channel, it jumps back to the place where I started watching it from. I have tried rebooting but it doesn't help.

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This message was authored by: MightyQuinn

Re: Every time I fast-forward, it jumps back to the beginning.

Posted by a Superuser, not a Sky employee. Find out more

Hi @-Denis   On what channel and on which box, Main or Mini?

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This message was authored by: -Denis

Re: Every time I fast-forward, it jumps back to the beginning.

On the main box.

Comedy Central and Animal Planet.

I don't know if it does it on any other channels

This message was authored by: xenon81

Re: Every time I fast-forward, it jumps back to the beginning.

I've noticed this recently, for me it only happens on channels that use Sky's Adsmart system which includes Comedy Central and Animal Planet.

 

You can see a list of channels that use AdSmart half way down this page: https://www.adsmartfromsky.co.uk/content-and-channels/  the fault only ever seems to happen on these channels, so my theory is it's a bug with the system.  Try testing rewind/fast forward etc on BBC or ITV and it should be fine. 

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