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Discussion topic: Every ... Single..... Night / multiroom won't connect

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This message was authored by: AniCod

Every ... Single..... Night / multiroom won't connect

Sick of this now. Not a single night goes by where I don't have to go downstairs and pull the power cable from the back of the sky box to get my upstairs multiroom box connected. No help from sky, it's boring now. Don't want help, I'm cancelling. Not playing these games every day 

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This message was authored by: Daniel0210

Re: Every ... Single..... Night / multiroom won't connect

Posted by a Superuser, not a Sky employee. Find out more

@AniCod 
If you're serious about cancelling all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

As you'd be cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: AniCod

Re: Every ... Single..... Night / multiroom won't connect

I'm out of contract. Thanks 👍 

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