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This discussion topic has been answered Discussion topic: Essentials TV not coming up as an option when buying Sky Stream.

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This message was authored by: Kryten2X4B523P

Essentials TV not coming up as an option when buying Sky Stream.

It says from £15 with the essentials pack but the only option you can select is ultimate tv from £22. How the heck do you actually buy essentials? Tried different browsers, app, devices, ultimate is the only option. Am I going crazy?


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This message was authored by: Kryten2X4B523P Answer

Re: Essentials TV not coming up as an option when buying Sky Stream.

I'm not switching from Q, I never tried to post this in the sky Q section but in keeping with the form of every other aspect of this website it's absolutely rubbish and just does what it wants. 

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This message was authored by: BenJoBanjo

Re: Essentials TV not coming up as an option when buying Sky Stream.

@Kryten2X4B523P 

AFAIK if you're switching from Q to Stream and don't take Ultimate then you need to call Sky to request Essential TV only. 

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This message was authored by: Kryten2X4B523P Answer

Re: Essentials TV not coming up as an option when buying Sky Stream.

I'm not switching from Q, I never tried to post this in the sky Q section but in keeping with the form of every other aspect of this website it's absolutely rubbish and just does what it wants. 

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This message was authored by: BenJoBanjo

Re: Essentials TV not coming up as an option when buying Sky Stream.

@Kryten2X4B523P 

Strange. I've just tried on the Sky Stream webpage and it's offering me Essentials as well as Ultimate. Try using an incognito window on Chrome - that usually works, or clear all Sky cookies from your existing browser. 

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