Error M104/M106 on Sky Q Mini Box

[Bixouz]

We get the blue screen and have to reset the box a few times, had an engineer out and has given us a new Sky Q Mini Box, they have said all connections and WiFi is perfect. Not sure what the solution is now apart from getting a new main Sky Q box? Is there any other way around this? It has only started happening last few weeks, before that there were never any problems. 

[Addie15]

Hi there, @Bixouz. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.