Equipment return

[AmyFoxton]

Hi, I have received a text saying that my return parcel hasn't been received by yourselves. I hope this can be tracked & resolved as the parcel was returned weeks ago.

Regards,

Amy Foxton

[oldfella]

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@AmyFoxton wrote:

Hi, I have received a text saying that my return parcel hasn't been received by yourselves. I hope this can be tracked & resolved as the parcel was returned weeks ago.

Regards,

Amy Foxton

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Hi @AmyFoxton 

Afraid you are not contacting Sky directly here as this is a customer forum.
Assume you have proof of posting.

I have escalated your post to Sky.
You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147?

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to AmyFoxton.

[Greenfingers001]

We are still looking to help you @AmyFoxton . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks