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Discussion topic: Engineer visit

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Avatar for Kirsty215
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This message was authored by: Kirsty215

Message posted on ‎07 Dec 2025 06:26 PM

Engineer visit

I've got an engineer booked. At moment I have no signal. When he comes will he have a replacement Sky Q box with him incase mine needs replacing?

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎08 Dec 2025 11:26 AM

Re: Engineer visit

Posted by a Superuser, not a Sky employee. Find out more
@Kirsty215 wrote:

I've got an engineer booked. At moment I have no signal. When he comes will he have a replacement Sky Q box with him incase mine needs replacing?

Possibly - we're other customers here so cannot say for sure.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎08 Dec 2025 04:58 PM

Re: Engineer visit

Posted by a Superuser, not a Sky employee. Find out more

 

@Kirsty215 wrote:

I've got an engineer booked. At moment I have no signal. When he comes will he have a replacement Sky Q box with him incase mine needs replacing?

@Kirsty215 Egineers normally carrt spare boxes just in case they need to replace a box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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