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Discussion topic: Engineer visit not arrived

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This message was authored by: Roger86

Message posted on ‎27 Mar 2025 01:23 PM

Engineer visit not arrived

Due today 08:00-13:00. Heard nothing

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This message was authored by: Roger86

Message posted on ‎27 Mar 2025 01:26 PM

Re: Engineer visit not arrived

Where is the engineer

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This message was authored by: Daniel0210

Message posted on ‎27 Mar 2025 01:29 PM

Re: Engineer visit not arrived

Posted by a Superuser, not a Sky employee. Find out more

@Roger86 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

 

Give it a little longer. Our son had Sky Q installed 23 December with a 0800-1300 visit scheduled. Sky rang at about 1400 stating engineer still delayed at a previous job and they were trying to find an alternative engineer … and he arrived about 75 mins later. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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