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Discussion topic: Engineer booked but flight delayed. How do I contact from abroad?

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This message was authored by: MikeW52

Message posted on ‎28 Dec 2024 08:27 AM

Engineer booked but flight delayed. How do I contact from abroad?

Flight was cancelled and stuck away overnight. TV engineer due and I'm receiving updates about their eta but no way to contact them. With Openreach I had text messsges and could speak to the engineer. I gave an 03 number but no idea his that works with roaming, no reschedule option.

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This message was authored by: GD1

Message posted on ‎28 Dec 2024 09:42 AM

Re: Engineer booked but flight delayed. How do I contact from abroad?

Posted by a Superuser, not a Sky employee. Find out more

@MikeW52  If theye are due today it's too late to cancel the appointment in any case as Sky need a minimum of 24 hours notice to cancel a scheduled appoinment.   There will be a £25 fee for  the missed appointment.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




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