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Discussion topic: Duane

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This message was authored by: John+Duane

Message posted on ‎30 Oct 2023 04:26 PM

Duane

My Sky control has broken think a dog I am looking after chewed the end

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎30 Oct 2023 04:32 PM

Re: Duane

Posted by a Superuser, not a Sky employee. Find out more

@John+Duane 

Sky may charge you as it's damaged not faulty. It might be quicker to purchase a new one from a retailer / main supermarket. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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This message was authored by: oldfella

Message posted on ‎30 Oct 2023 06:19 PM

Re: Duane

Posted by a Superuser, not a Sky employee. Find out more
@John+Duane wrote:

My Sky control has broken think a dog I am looking after chewed the end

Hi @John+Duane 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

 

If your Sky Q equipment has been lost, stolen, or damaged you'll need to contact Sky using the ‘Still need a hand’ section to replace your remote. The quickest option is to fill out the online form.

 

 

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