Downloading

[Peter35]

Hi all, Asking for help please , i can record programmes onto my sky q box with no issues but if i want to download anything it usualy downloads about a minutes worth at the most . I have no issues with the Internet / Wi-fi i have very good download speeds , i have stacks of memory available , everything is connected ok acvording to the settings so i am very baffled .

[N_chill]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141