Connection

[JasonH2212]

When I'm up early I can't get in any Sky apps is Paramount, prime, Disney or Netflix.

My box says it is active not in eco mode but still has no signal. I go through network selection and input password. This starts for about 5 mins then cuts of again saying a problem with the signal. There not a signal problem because other devices are using it. This only happens early hours but is fine the rest of the time 

[Brill+Gill]

Hi @JasonH2212, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141