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Message posted on ‎05 Jan 2024 09:07 AM

Downloading

Everything I try to download is queuing series link is working fine,  but I've got loads of programs in a queue with nothing happening. 

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Message posted on ‎05 Jan 2024 09:14 AM

Re: Downloading

Posted by a Superuser, not a Sky employee. Find out more
@Charley59 wrote:

Everything I try to download is queuing series link is working fine,  but I've got loads of programs in a queue with nothing happening. 

@Charley59 check for any download that has failed and delete it then delete it from the deleted section if you cannot find any failed download in th recording check in the deleted section 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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Avatar for Laing1
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What's this?
Superuser
This message was authored by: Laing1 Answer

Message posted on ‎05 Jan 2024 09:14 AM

Re: Downloading

Posted by a Superuser, not a Sky employee. Find out more
@Charley59 wrote:

Everything I try to download is queuing series link is working fine,  but I've got loads of programs in a queue with nothing happening. 

@Charley59 check for any download that has failed and delete it then delete it from the deleted section if you cannot find any failed download in th recording check in the deleted section 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: Charley59

Message posted on ‎05 Jan 2024 09:43 AM

Re: Downloading

Thanks for advice, happy to say it worked. 

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