My tv is saying I don’t have internet connection right now. But my internet box is lite up with 3 gr

[Paul180]

My tv is saying I don’t have internet connection right now. But my internet box is lite up with 3 green lights. But our internet does seem abit slow. 

[Tom-W19]

Hi @Paul180 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Ali638]

I seem to have the same problem as this. We have two small boxes too that don't seem to bd working.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know, so we can re-escalate this for you. Thanks.

[Chodley]

---

@Ali638 wrote:

I seem to have the same problem as this. We have two small boxes too that don't seem to bd working.

---

Did this resolve itself?