Download takes ages

[SKYQDOWNLOAD]

When you download a program it takes ages and then says 0% jumps to a random number then back to 0%  Also the box turns off without the reminder coming up 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147