Sky Q box shuts down at night needs turned off at mains to get it started have tried all the resets

[BM22]

Sky Q box needs turned off at mains several times a day and doesn't record when shut down .have tried all resets recommended but still same

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147