Download disconnects

[WESTIE+HOLLY]

The wifi keeps on getting disconnected when I'm downloading programs,  I've rebooted everything over and over again same happens 

[Lisa-P1987]

Hi there WESTIE+HOLLY, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[WESTIE+HOLLY]

Hi i couldn't see tge reply but i phoned sky and the man went through things and changed things so hopefully it's going to be ok 🤞, thanks