Download Failed No Subscription

[derekbrooks]

I tried this morning but still no joy. It is a Sky issue not our boxes. I guess we just have to wait for them to sort out. Maybe after Bank Holiday now. It seems only the latest episodes from Thursday on. Annoying but at least not my end.

[Myddrin]

As mentioned above, I've mailed viewerr@sky.uk. Whether it does any good time will tell!

[Myddrin]

Had a response 

Good morning Dave,

Thank you very much for contacting us about Peacemaker series 2 episode 1 on Sky Max.

I'm sorry to read you've experienced issues when trying to download this episode in UHD. I've now raised this with our support teams who are currently investigating. We hope to have this available on our service as quickly as possible

[S+P+A]

I did the same (sent an email). Just had a reply this morning and they have reported it to the appropriate area.

[P77]

Still not working, tried to download Chicago PD UHD failed, no subscription...😡

[P77 · Accepted solution]

It appears to be working now...👏

[Myddrin]

Indeed! Just tried it again and recent UHD downloads working once more. 

[JJStrap]

My reply also stated that it was available in SD & HD. Yes, that's why I pay for UHD so I can watch it in HD!

[S+P+A]

Yea. Really helpful, like I didn't know that!

Anyway. Working now.