22 Aug 2024 05:14 PM
I am currently on Sky Q. I have access to Box Sets, Sky Sports, Sky Cinema and multiscreen for the second TV. I want to downgrade and take off everything except the Sky Sports and Multiscreen (basically for my husband). I've been told that I cannot do that and have to switch to Sky Signature, which includes the Box Set as a standard package within the price. However that means paying over £60 per month. I can't understand why I can't stay on Sky Q and just take off the packages I don't want, the cost would be £48 per month. Any ideas why I can't do that?
22 Aug 2024 05:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@EIM55 wrote:Any ideas why I can't do that?
Because you always need a base TV package. (The current iteration is Signature)
22 Aug 2024 05:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@EIM55 wrote:Any ideas why I can't do that?
Because you always need a base TV package. (The current iteration is Signature)
22 Aug 2024 05:24 PM
Posted by a Superuser, not a Sky employee. Find out moreI would guess that it's because you have a legacy viewing package which is no longer sold (and hasn't been for some while).
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