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Discussion topic: Downgrading Sky Q TV Package

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This message was authored by: Dalestyke

Downgrading Sky Q TV Package

After 20 years with Sky my financial circumstances mean i need to downgarde my subscription...a lot! Went out of contract this week. I just want to keep:

 - the recording box

 - Atlantic and netflix

 

I thought i could get this package under Sky Essential? But I understand that is not available to Q box users.

 

Can anyone advise what i should be asking for before contacting Sky?

 

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This message was authored by: PandJ2020

Re: Downgrading Sky Q TV Package

Posted by a Superuser, not a Sky employee. Find out more

Unfortunately you need Signature to get Atlantic via Q.  This retails at over £40 and NetFlix is extra.

 

...but you might be able to negotiate a deal but these last 2 years now.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: nigea99

Re: Downgrading Sky Q TV Package

Posted by a Superuser, not a Sky employee. Find out more

@Dalestyke wrote:

After 20 years with Sky my financial circumstances mean i need to downgarde my subscription...a lot! Went out of contract this week. I just want to keep:

 - the recording box

 - Atlantic and netflix

 

I thought i could get this package under Sky Essential? But I understand that is not available to Q box users.

 

Can anyone advise what i should be asking for before contacting Sky?

 


hi @Dalestyke 

 

Unfortunately you are correct that te SKY Essential TV you have seen is not available on SKY Q - only streaming

 

SKY rather unwisely re-used Essential for that package on SKY Stream  - on SKY Q Essentials is just a way of keeping the SKY Q box to watch & record from the Free to Air channels (i.e. does not have SKY Atlantic) 

 

I do not know if you can add Netflix (aka Ultimate TV) to SKY Q Essentials.

 

on SKY Q the only subscription to include SKY Atlantic is the full base entertainment package - currently Signature that you can add (& sometimes comes bundled with)  Netflix

 

 

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This message was authored by: Dalestyke

Re: Downgrading Sky Q TV Package

Thanks Folks. That looks like I'm after Sky Signature and need to haggle on the price? I suppose one upside is Signature will have a lot more channels going for it. Does it still have box sets?

This message was authored by: nigea99

Re: Downgrading Sky Q TV Package

Posted by a Superuser, not a Sky employee. Find out more

@Dalestyke wrote:

Thanks Folks. That looks like I'm after Sky Signature and need to haggle on the price? I suppose one upside is Signature will have a lot more channels going for it. Does it still have box sets?


hi @Dalestyke  yes box sets is included as standard (in SD) in Signature - although these days Box Sets is not really a thing - just known as On Demand (alongside Catch up) 

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